Technical Trainer 1

United Wholesale Mortgage
Job LocationUS
Job TagFull Time

Location: Flint, MI

Description:

Information Technology is one of the fastest-growing teams within UWM, and we need a Technical Trainer to help our IT Organization continue to grow and support our consumers, brokers, and teammates with high-quality software. This will be a position on the team that Training Magazine named the Best Training Team in the World in 2020. It is an exciting opportunity to leverage your technical experience to help team members establish new IT careers and continue growing throughout their career path.

WHAT YOU WILL BE DOING

  • Partnering with IT leadership to provide accurate, relevant, and effective training
  • Partnering with subject matter experts (SMEs) and instructional designers in the development of training materials
  • Facilitating both in-person and virtual training and meetings
  • Facilitating initial and ongoing training for IT team members
  • Cross-training team members within IT as necessary
  • Provide ongoing support to IT team members, including mentoring and coaching
  • Collaborating with fellow trainers within IT and other business areas to help our teams fulfill their training needs

WHAT WE NEED FROM YOU

Must Have Qualifications:

  • At Least 1-year of experience with object oriented programming (C#)
  • Experience using SQL Server
  • Experience using web based technologies (ASP.NET, JavaScript, CSS)
  • Strong work ethic
  • Good communication and team-building skills
  • Strong presentation and public speaking skills

Nice to Have Qualifications:

  • Previous training experience
  • Mortgage industry experience 
  • Experience working in an Agile environment
  • Experience with Git
  • Experience developing enterprise software

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